NEW Global VPS from $3.90/mo — 28 regions, NVMe storage and DDoS protection included. View plans

Questions, answered

Deployment, billing, capacity and support — the things buyers ask before they move a workload.

How fast can I deploy a server?

VPS and GPU instances are provisioned automatically. Most deployments finish in under 60 seconds after the order is confirmed. Dedicated servers and managed services are scheduled with an engineer, normally within one business day.

Which regions can I deploy in?

We operate across 28 regions and 36 availability zones, including Denver, Los Angeles, Washington D.C., Mexico City, Hong Kong, Singapore, Tokyo, Seoul, Ho Chi Minh City, Jakarta, Mumbai, Frankfurt, Amsterdam, London, Dubai and Johannesburg. Tell us your target market and we will recommend the closest region.

How does billing work?

Everything is priced and invoiced in USD. Monthly plans renew on the same date each month; GPU instances are billed per day. AI gateway credit is prepaid and never expires. You can cancel before the next cycle without a penalty.

Can I pay by card or bank transfer?

Yes. We issue invoices payable by card or wire transfer. For larger commitments, enterprise invoicing and purchase orders are available on request.

What does the 99.99% SLA cover?

It covers network and host availability for cloud and GPU instances. If we miss the monthly target, you receive service credits on the affected plan. The full terms are on the Service Level Agreement page.

Do you help migrate existing workloads?

Yes. Send your current stack, traffic profile and target region through the contact form. Standard website, database and container migrations are handled by our engineers, usually at no extra cost.

What is included with the AI Model Gateway?

One OpenAI-compatible endpoint, streaming responses, per-key spend limits and usage analytics across 200+ chat, vision and embedding models. You only pay for prepaid credit — there is no monthly minimum.

How quickly is GPU capacity available?

RTX 4090 capacity is usually instant. H100 capacity is allocated per region and may require a short reservation during peak demand. Contact us with your GPU count and duration and we will confirm availability.

Do you run Google Ads and paid social?

Yes. Our growth team builds and manages Google Search, Shopping, Performance Max, Meta and TikTok campaigns. Management starts at $499/month for Google Ads and $399/month for paid social; ad spend is billed directly to your own accounts.

Can I get a refund?

Unused monthly plans can be refunded within 7 days of purchase. Prepaid AI credit is refundable while unused. Work already delivered by the growth team is billed pro rata. See the Refund Policy for details.

Still deciding?

Send us your workload and we will size it for free — no call required.

Ask an engineer